Contacts can be made inactive, which will prevent users from logging in to the system.

To inactivate an account:

1. Navigate to the Admin module and select User Accounts under the “Security” section
2. Select the checkbox next to an account
3. Click the ellipses (…) and select Inactivate
4. The inactivate reason is optional but can be included. 
   • Click Inactivate Reason
   • The date can be adjusted
   • Click Inactivate

5. A confirmation will appear in the lower right-hand side and that account will no longer appear in the list.

6. This list displays active accounts only.

Please see below for an interactive tutorial:

https://www.iorad.com/player/21534/Inactivate-an-Account