Based on feedback we've received from our customers, look for new and improved items in the system with our 4.9 release. The links below will take you to the training guides. For Practice customers, look for updates with Edit and Rebilling of Transferred Claims and in the Reporting Area. Also new for Practice customers is the the addition of the Patient Bank and Certification Management. For our Clinical customers, we've made improvements to some of the reports. Find out more below.
- Patient Bank- New to the PHI system, the Patient Bank is used to store money received directly from the patient or their family. This money can be fully or partially posted to current or future invoices. The new addition to the Patient Bank allows you to see any unapplied money for each patient, edit those amounts, and rebill to outstanding patient balances- something every biller will find useful.
- Edit and Rebill of Transferred Claims- New fields have been added to the transfer modal to decrease the number of claim rejections. Some examples of fields you can look for include- prior paid amount, prior adjustments, and service line total.
- Certification Management- You will now be able to to view and track your employee certifications, including title, description, and start/end dates. YOu can also upload files within the PHI system.
- Enhanced Reports and Graphing Updates- Allows for exporting to Microsoft Word or Excel- plus they have a great new look!
NOTE- Reporting updates are still being made. If you login and notice changes in the report or see data is in a different order, know the final report is still in progress but will be finalized soon.