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Certified Browsers, Operating Systems & Mobile Devices 

Browsers And Operating Systems 

CentralReach recognizes the importance of a smooth user experience for our customers and is determined to provide the best experience and industry-standard levels of security across the entire CentralReach product suite. 

CentralReach’s approach to browser & device certification is driven by two main considerations: 

Testing and validation of the latest major browser versions, especially due to the automatic updates from the leading browsers that drive rapid adoption. Testing and validation of a set of browsers that represents the most common usage among our clients. 

When a browser is certified¹, CentralReach is committed to supporting client usage by: 

• Testing the available browsers and operating system (OS) combinations before a 

product release. 

• Rapidly addressing browser/device/OS issues that arise after a product release. 

The following browsers and operating systems are recommended for the most optimal 

experience on the CR Essentials Scout platform: 

Google Chrome: Current and prior major version² 

Safari: Current and prior major version 

Mobile Devices 

The following mobile devices are certified for the most optimal experience on the CR Essentials Scout platform: 

Android Devices: We devices be running up to 1 version back from the most current software version. Devices should have more than 3GB RAM.

• Galaxy Tab A 10.5” (SM-T590) 
• Galaxy Tab A 8.0” 2018 (SM-T387) 
• Galaxy Tab A 8.0” 2017 (SM-T380) 

Apple Devices: We recommend that these devices be running up to 2 versions back from the most current software version.

• iPad 5th Gen (A1822/3) 
• iPad Mini 4 (A1538/50) 

Certified Browsers, Operating Systems & Mobile Devices 

Unsupported Devices And Browsers 

Microsoft Internet Explorer and Amazon Kindle tablets are not certified, recommended, nor 

supported for any of the CentralReach products. 

Additional Notes 

• To allow CentralReach to maintain its continued focus on delivering great software, we will 

routinely withdraw support for certain browser versions and devices, as supporting legacy 

browsers inhibit the ability to innovate, ensure security, and deliver new features. 

• Generally, as long as the browser is in compliance regardless of OS or device specifications, we will consider addressing issues on a case-by-case basis. 

¹ Certified: Tested and validated by CentralReach prior to a product release and rapidly addressing reported issues after a product release. 

² Major version: A version that is still supported by the development organization and has not been retired or discontinued.