To use the Visit Verification feature, Suite customers must purchase both practice management and clinical licenses, and enable certain settings.

To enable the appropriate Visit Verification settings:

1. In the organization’s account, navigate to the Admin module and select Settings under “Company”
2. Search “EVV” in the Filter… search bar on the upper right-hand side
• This will filter the screen to display the relevant settings.
3. Select each of the following settings and click Update in the “Edit Customer Setting” pop-up:
• CUSTSETTING_APPT_DURATION_EVV-THRESHOLD: sets the threshold for how much of a difference (in minutes) in appointment duration can be tolerated before triggering an exception.
• CUSTSETTING_EVVGEOFENCERADIUS: The radius in meters used to determine EVV compliance.
• CUSTSETTING_BYPASS_EVVEXCEPTIONS: Allow for the billing of completed events that contain any exceptions.
• CUSTSETTING_VISITVERIFICATION: Enable EVV system wide, 0= false, 1= true, with a default value of 50 meters.

Once organizations have enabled the above settings, users can utilize the Visit Verification feature.