In the Invoices section, users can rebill claims. To rebill a claim with a payment or adjustment posted, those postings need to be backed out (negative payment/adjustment) before the claim can be rebilled.
- Navigate to the Practice module and select Invoices under the “Billing” section.
- Select an invoice date range to search in the “Invoice Date From” fields.
- Users can also search by Service Date, Patient, or Billing Source.
- Click Get Results
- Select an invoice and then a bill code to rebill. Rebilling a single line from a claim will rebill all lines on the claim.
- Click the Rebill drop-down and select either Mark for Rebill or Edit and Rebill.
- "Mark for Rebill" sends the document out as is.
- "Edit and Rebill" allows users to edit portions of the claim before submitting.
7. To edit the claim, select Edit and Rebill. A pop-up appears to edit fields except for the Patient and Employee names.
8. If users are rebilling with no changes, select Mark for Rebill.
There are three rebill types:
- Corrected: If the payor denied the claim, or a corrected claim is needed to replace an existing claim.
- Enter the Payor Control Number from the EOB.
- If a specific control number is not provided, enter the payor’s claim number.
- Original: Resubmits claim as original with no changes made.
- Voided: Cancels a claim on the payors side.
- Enter the Payor Control Number from the EOB.
- If a specific control number is not provided, enter the payor’s claim number.
Please note:
- Submitting a voided claim does not remove the charges in CR Essentials.
- Users should not submit a voided claim unless instructed to do so by the payor.
Click here to learn more about the Invoices section.
Click here to learn how to change the status of a claim.
Click here to learn how to transfer a claim to another billing source.
Click here to learn how to undo an action in the Invoices section.
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