In the Invoices section, users can rebill claims. To rebill a claim with a payment or adjustment posted, those postings need to be backed out (negative payment/adjustment) before the claim can be rebilled.

1. Navigate to the Practice module and select Invoices under the “Billing” section.
2. Select an invoice date range to search in the “Invoice Date From” fields.
3. Users can also search by Service Date, Patient, or Billing Source.
4. Click Get Results 
5. Select an invoice and then a bill code to rebill. Rebilling a single line from a claim will rebill all lines on the claim.
6. Click the Rebill drop-down and select either Mark for Rebill or Edit and Rebill.
   • "Mark for Rebill" sends the document out as is.
   • "Edit and Rebill" allows users to edit portions of the claim before submitting.

7. To edit the claim, select Edit and Rebill. A pop-up appears to edit fields except for the Patient and Employee names.

8. If users are rebilling with no changes, select Mark for Rebill.

There are three rebill types:

• Corrected: If the payor denied the claim, or a corrected claim is needed to replace an existing claim.
  • Enter the Payor Control Number from the EOB.
  • If a specific control number is not provided, enter the payor’s claim number.
• Original: Resubmits claim as original with no changes made.
• Voided: Cancels a claim on the payors side.
  • Enter the Payor Control Number from the EOB.
  • If a specific control number is not provided, enter the payor’s claim number.

Please note:

• Submitting a voided claim does not remove the charges in CR Essentials.
• Users should not submit a voided claim unless instructed to do so by the payor.

Click here to learn more about the Invoices section.

Click here to learn how to change the status of a claim.

Click here to learn how to transfer a claim to another billing source.

Click here to learn how to undo an action in the Invoices section.

Proprietary & Confidential